FAQS
Frequently Asked Questions (FAQ)
How long does delivery take? ▼
Standard delivery takes approximately 3–5 business days. For urgent orders, we offer express shipping options that ensure delivery within 1–2 days. All parcels are trackable through our online system for your convenience.
Can I return or exchange electrical items? ▼
Yes, unused items can be returned or exchanged within 30 days of purchase as long as they remain in their original packaging. Please visit our Returns Policy page to start the process.
Do your products come with a warranty? ▼
All our electrical goods are covered by a minimum 1-year manufacturer’s warranty. Some premium products include extended warranty coverage. Details are listed on each product page and in your purchase confirmation email.
Do you provide installation services? ▼
Yes, for selected electrical items such as lighting systems or smart devices, we offer professional installation services through our certified technicians. Simply choose the installation option during checkout or contact our support team.
What payment methods do you accept? ▼
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. Additionally, you can pay using PayPal, Apple Pay, and Google Pay. All transactions are securely encrypted to protect your information.